Hafal Monmouthshire helps people with serious mental illness and their families to work towards recovery. All our services are underpinned by Hafal’s Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.

Hafal’s Recovery Programme is a modern approach to dealing with mental illness.

As an organisation managed by its members – people with experience of serious mental illness and their families – Hafal has drawn on many years’ experience in dealing with serious mental illness to make the Recovery Programme as effective as possible.

What’s the Programme about?
Hafal’s Recovery Programme isn’t just about medication or other therapies which deal directly with symptoms. These can be very important, but mental health is built on much broader foundations.

For any one individual the biggest step to recovery may be finding a place to live, getting a job, establishing a good relationship with their family… usually there are a set of different things which are important to an individual’s recovery.

This is where Hafal’s Recovery Programme comes in. When individuals experience serious mental illness, the Recovery Programme offers them a more methodical way of improving all aspects of their lives.


How does the Recovery Programme work?
The Recovery Programme encourages you to take a “Whole Person” approach, looking at the following areas of your life in order to move forward:

In the process, the Programme covers all aspects of Hafal’s local service including:

  • Referral
  • Induction
  • Planning and action
  • Review
  • Managing services
  • Wider empowerment

Hafal’s Recovery Programme in Monmouthshire is delivered through the following services:

Monmouthshire Carers Support: Staff  provide a flexible outreach service across Monmouthshire for adult carers of adults with a functional mental health illness; enabling carers to develop the skills and confidence to care and to help them have a life of their own. The support offered includes

  • Information and Advice
  • Help to access a Carers Assessment
  • Signposting to other sources of support
  • Respite opportunities
  • Advocacy support
  • Emotional support
  • Carers Group
  • Access to training opportunities

The service is provided on an outreach basis between 9-5pm Monday – Friday.

Family Support: The family support service aims to;

  • Identify the goals and aspirations of the carers as well as the cared for.
  • Develop the skills family members have to solve problems that occur within the household.
  • Improve communication between family members, enabling them to express a range of emotions and requests in a safe and constructive way

Hospital advocacy: we provide an independent advocate service which is available at Aderyn hospital

Hafal’s ABUHB Recovery Service

The purpose of the Recovery service is to support recovery and social inclusion. We want to ensure that every person with mental illness is fully supported on the next stage of their personalised recovery journey when living in the community.

Hafal’s Recovery Workers provide both one-to-one support and group sessions. Their key purpose will be:

  • To support service users on the next stage of their recovery journey following the ending of a regular interface with NHS services.
  • To provide a Recovery Worker Service which offers tailored, recovery orientated one-to-one and time limited support (8-12 weeks) for mental health service users to engage in and sustain mainstream activities, in ordinary community settings wherever possible, alongside other members of the community.
  • To work in partnership with a full range of agencies and groups in the community
  • To promote recovery and community participation.
  • Enable service users to achieve their goals

Referrals are via the Occupational therapists within the CMHT’s

Carer’s Café Project

In partnership with Carers Trust SEW and Dewis Cil Hafal facilitate carers café’s on the mental health units across Gwent. This provides a first point of contact for families and carers whose loved ones have been admitted to the ward.

Staff are able to;

  • offer carers information and support at times of crisis.
  • Arrange meetings between ward staff and carers, to facilitate communication and mutual understanding;
  • Act as an advocate to ensure the voice of the carer is heard.
  • Through the cafe offer the opportunity for peer support, reducing a sense of social isolation.

For more information on any of our Monmouthshire services, or to chat about how we can support you in your recovery, please contact one of our local staff:

Michelle Boyd, County Manager
Tel: 01633 264 763
Mob: 07866 702747
Email: michelle.boyd@hafal.org

Download our local information leaflet

Hafal Monmouthshire is supported by:
Monmouthshire County Council